Est. 2010
FREE SHIPPING in Canada!
Shipping worldwide

Strut Curvaceous Fashion is happy to offer a generous return and exchange policy to ensure your shopping retreat here is enjoyable.

SHIPPING ON COMFORT EXCHANGES IS ON US!

You spoke and we listened! We believe that your online shopping experience should be fun and we want you to shop in comfort here at Strut Curvaceous Fashion! If you are exchanging your item, you will not be charged domestic ground shipping costs on the new item! This does not apply if you are having your new size exchange expedited (there will be a fee for expedited exchanges) or you are outside of U.S or Canada.

Canadian & US residents: We will cover the cost of sending your size exchange back to you! The cost of initially returning it to us is your responsibility but we'll take care of the rest. Standard ground shipping through the postal service is used to send the size exchange to you. If the sizing still isn't quite right on your selected size exchange and you would like to return it, please do so and we will gladly refund you or issue you store credit, based on the timelines set out in this policy.

TIMELINES FOR A REFUND OR EXCHANGE

Notice of your intent to make a return for a refund or exchange must be provided to Strut Fashion via telephone or email, within 3 days of receiving your package.

Refunds and Exchange on Regularly Priced Merchandise

~ Returned packages must be mailed back to Strut Fashion's head office within 7 days of receiving your package.

~ Garments sent back after 7 days and before 21 days of receipt of your package will not be eligible for refund but will be issued store credit for the amount that the item is currently selling at minus the shipping charges.

Exchanges for Sale Rack

~ Items from our Sale Rack section are eligible for store credit or exchange only.

~ If your exchanged item(s) is less than your initial purchase, we will issue you store credit for the difference.

~ Packages sent back after 21 days will not be eligible for an exchange.

NO SALE IS EVER FINAL AT STRUT FASHION EXCEPT THE FOLLOWING

~ Items from our Outlet section are reduced below our cost so they are final sale and not eligible for credit or exchange. Certain exceptions may be made on a case-by-case basis. Contact us with any questions or concerns before you return the item.
~ Jewellery is not returnable for health code reasons.
~ Undergarments are not returnable for health code reasons.

COUPON CODES

~Please note that sales, specials and coupon codes are not applicable to previously purchased goods.

SPECIAL ORDERS

~ Special orders brought in on special request from our designers are not refundable due to the extra cost incurred in ordering these that we do not pass on to you. They may be returned for a store credit if they have not been worn, and have the original hang tags on them. Please contact us to confirm details. Thank you.

RETURNED GIFTS

~ If you opt to return a gift given to you, the return will be refunded to the original credit card holder.

RETURNING DISCOUNTED PRODUCT

~ If you are returning an item for a refund which a discount code was used on, that amount may be deducted from your refund amount if the item(s) you are keeping is less than the amount that you paid.

Please Note:

~ We are not responsible for any customs charges incurred when returning product back to us for a return or an exchange. We recommend using the USPS for U.S returns as our experience with them has been seamless and their fees are way less than that of other couriers. Please feel free to contact us with any questions regarding U.S returns/cross border questions. Fees are your responsibility and we want to help you to avoid them. Thank you.

~ We cannot issue refunds to credit cards other than the original one used to make the purchase.

~ Regarding policy changes: Strut Curvaceous Fashion reserves the right to change and update this policy at anytime. It is recommended that you hold onto a copy of the return and exchange form sent to you with your order so you have the details that are relevant at the time of your transaction.

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